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Help with an existing project, or answers before we begin.
How do I get a project quote?
Use the contact form or email info@novpix.com. Describe your idea, users and any timing or budget constraints.
What do you build?
Custom software, web platforms, mobile applications, AI integrations, CRM, advertising applications and internal business tools.
How do you approach AI integrations?
We start with the task: finding information in company documents, drafting support replies or moving data through a CRM workflow. We assess Claude, OpenAI and DeepSeek models against that task, then define the data sources, access permissions and steps that need human review. Model choice, operating costs and evaluation criteria are agreed as part of the scope.
How is the timeline decided?
The scope, dependencies and review milestones determine the schedule. We agree on it before development begins.
How do payments work?
Projects use milestone-based payments. The deposit, deliverables and payment dates are defined in your engagement agreement.
Who owns the code?
For custom client projects, ownership of the agreed source code, designs and assets transfers upon final payment, as defined in your contract.
Is support included after launch?
Yes. Support windows range from 30 days to 12 months, depending on the project package. Ongoing maintenance can be agreed separately.
Can we sign an NDA?
Yes. We can arrange a mutual NDA before you share confidential project details.
How do I report an issue?
Email info@novpix.com with the project name, what happened, what you expected and the steps to reproduce it. Do not include passwords or access tokens.
What happens if a project is cancelled?
Cancellations and refunds follow the signed engagement agreement. Delivered work is invoiced and any unspent deposit is refunded under its terms.
What information does this website collect?
See the privacy policy for details on inquiry information, usage data and analytics.